frequently asked questions
how long does it take to get a website?
5-10 business days from the time I receive ALL your information (images and text).
can I have a web design without the hosting?
absolutely. The process stays the same: you send me your images and text, and we do the rest!
my site went live, why is google not finding me?
search engines crawl the web on a regular basis to look at every site and index them.
as you can imagine, that's a lot of websites! It may take anywhere from 3 weeks to
3 months to get indexed. be patient! your site will come up eventually.
i already have a website, can you still host and manage my site?
yes . send us the information
i have more images, how much will that cost?
additional images are $5 per image
i have more images, how do I pay?
we invoice clients when the site is completely finished. You can then pay the remaining balance by check or using PayPal. we send out invoices every saturday. the hosting and managing fee is $10 a month, even if you have more images.
i like the templates, but I need to get larger images than you have, is that possible?
yes! the templates are a starting point for the designs, but can be altered to fit your particular needs.
i like one of your templates but I would like different colors, is that possible?
Yes. Give us your details when you send your content
i want to add images or sound to a website, is that possible?
yes! The server is fully capable of handling music, or video. Keep the sizes reasonable: under 10 Mb for video, and under 5 Mb for sound.
the site has gone live but I don't like my color choices, can I change that?
yes. The design process must stay fluid! you can change the background color, the font style and the font colors anytime.
i just had an update but my page is still the same, what's going on?
click on the "refresh" button on your browser, provided you received an e-mail confirming the changes have gone through.
what do I get with your hosting?
the hosting gives you a place for your website to be seen and accessed by all Internet users and 1 free monthly update. Click on hosting for all the details.
i'm trying to pay with Paypal but get a blank screen?
the browser you are using must have "cookie enabled". If that still doesn't work, send me an e-mail at email@example.com.
i don't want to use PayPal to pay for my site
crab apple design only uses paypal which is easy to set up and safe.
Still more questions? Send us an email at firstname.lastname@example.org